Privacy Policy
Riverstone Estate Wines is bound by the National Principles
under the Privacy Act 1988. A copy of the National Principles
are available for your perusal at our premises or you may access
a copy from the Office of the Federal Privacy Commissioner.
Riverstone Estate Wines provides the following privacy statement:
Please read this Privacy Statement carefully.
The purpose of this Statement is to inform you about our collection
and use of personal information so that you can make informed
choices about how your own information is collected and used.
About this Privacy Statement
Riverstone Estate Wines is committed to maintaining
the privacy and accuracy of your personal information and to protecting
information from loss, misuse, unauthorised access, alteration
and destruction.
Riverstone Estate Wines complies with the
Commonwealth Privacy Act 1988 in relation to the management of
personal information.
This Privacy Statement applies to your use
of the website of Riverstone Estate Wines at http://www.riverstonewine.com.au
. This includes utilising any of our facilities via this website.
Information Collected
When you use this website, our Internet Service
Provider ("ISP") will record and log for statistical
purposes the following information about your visit:
· your server address and top level
domain name (eg. .com, .gov, etc),
· the date and time of your visit,
· when entering from another website, the address of that
website,
· the pages and documents you access during your visit,
and
· the type of browser you are using.
This information is collected through the
use of "cookies" (see below).
We will not attempt to identify individual
users and we will not collect personal information unless you
provide it to us.
If you request information or provide feedback
about any of our vehicles, products or services you will be asked
to provide contact details and a mailing address.
We do not collect information about political
or religious beliefs, ethnic background or sexual preferences.
Use and Disclosure of Information
Our goal is to use the information you provide
to better understand your requirements and provide information
to you on products and services that are most relevant to you.
Unless you have instructed us not to do so,
personal information may be shared within Riverstone Estate Wines
and to third parties who provide us with certain services. These
third parties are required to keep your information confidential
and use it only for the purposes for which we are permitted to
use it.
Riverstone Estate Wines undertakes not to
disclose, sell, rent or trade your personal information. We are
obliged however to allow law enforcement agencies and other government
agencies with the relevant legal authority to inspect our ISP
logs if there is an investigation.
Personal information you have provided along
with your particular request for information could be forwarded
to our mail house or our head office for follow up of your request
by mail, email or telephone.
Information may be used by Riverstone Estate
Wines for marketing and product analysis. This may include the
forwarding of publications and information about special offers,
new products or competitions to you by post or by email.
Information Quality
Riverstone Estate's goal is to ensure that
your personal information is accurate, complete and up-to-date.
Please contact us if personal information we hold about you is
incorrect or has changed and we will use all reasonable efforts
to update the information.
Information security
At Riverstone Estate Wines, security is a
priority. We use technologies and processes such as access control
procedures, network firewalls and encryption to protect the security
and privacy of information travelling to, from and within our
website.
Accessing and Modifying
Should you wish to have access to the personal
information we hold about you, please contact us. A fee may apply
to such access. Access will be limited to the information you
have provided.
Cookies
A "cookie" is a device that allows
our server to identify and interact more effectively with your
computer. Cookies do not identify individual users, but they do
identify your ISP and your browser type.
This website uses temporary cookies. This
means that upon closing your browser, the temporary cookie assigned
to you will be destroyed and no personal information is maintained
which might identify you at a later date.
We do not disclose domain names or aggregate
information to third parties other than to those who assist us
with this website and who are under strict confidentiality obligations.
You can configure your browser to accept or
reject all cookies and to notify you when a cookie is used. We
suggest that you refer to your browser instructions or help screens
to learn more about these functions. However, please note that
if you configure your browser so as to not receive any cookies,
a certain level of functionality of this website and other websites
may be lost.
Changes to the statement
Riverstone Estate Wines may make changes to
this Privacy Statement from time to time for any reason. We will
publish those changes on our website.
Contact us
If you would like further information about
our Privacy Statement and the management of your information or
if you think we have breached any aspect of this Privacy Statement,
please contact us:
To: Privacy Compliance Officer
Email: info@riverstonewine.com.au
Telephone +613 5962 3947
Address:
105 Skye Road
Coldstream,
Yarra Valley,
Victoria 3770
AUSTRALIA
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